Real people who know car navigation.
Not sure which update fits, waiting for a code or stuck during installation? Pick the channel that suits you, we answer every message.
FAQ
Quick answers
The questions we get most often. Anything else, just message us.
Open the navigation settings and look for “Version” or “System information”. If you are not sure, send us your VIN and we will check it for you.
Most codes are delivered within 24 hours of payment, often much sooner. You will get an email and the code also appears in your account.
Contact us with your order number. We will check the details you entered and issue a corrected code or a refund.
No. You download the map data to a USB stick or SD card and enter the code in the car. Our guide covers every step.